Question 1

What does GetGDPRScan do?

Accepted Answer

GetGDPRScan scans your website for common GDPR risks — tracking scripts, cookie consent issues, privacy policy problems, and data handling practices. It returns a risk score and a plain-language report with specific steps to fix what it finds. See how it works to learn more about the process.

Question 2

Does GetGDPRScan guarantee GDPR compliance?

Accepted Answer

No tool can guarantee full compliance — it depends on your specific data processing. GetGDPRScan identifies the most common technical and policy risks so you can address them before a complaint or audit. Think of it as an automated first line of defence, not a legal certificate.

Question 3

How long does a scan take?

Accepted Answer

A basic scan completes in under 30 seconds. A full compliance report takes 1–3 minutes — it analyses your privacy policy, consent setup, and tracking behaviour in depth.

Question 4

Do I need technical knowledge to use GetGDPRScan?

Accepted Answer

No. Enter your URL and GetGDPRScan handles the rest. Results are written in plain language — anyone responsible for a website can understand and act on the findings.

Question 5

What does a GDPR scanner check?

Accepted Answer

GetGDPRScan checks whether tracking scripts (Google Analytics, Meta Pixel) load before cookie consent, whether a privacy policy is present and accessible, whether your cookie banner meets basic requirements, and whether data retention and right-to-object information is disclosed.

Question 6

Is a cookie banner required under GDPR?

Accepted Answer

If your website uses non-essential cookies or tracking (Google Analytics, Meta Pixel, etc.), GDPR and the ePrivacy Directive generally require user consent before those activate. GetGDPRScan checks whether tracking scripts fire before consent is given and whether your cookie banner meets basic requirements.

Question 7

Does the scanner access private or password-protected pages?

Accepted Answer

No. GetGDPRScan only accesses publicly accessible pages — the same pages a visitor or regulator would see. It never accesses admin areas, customer accounts, or anything behind authentication.

Question 8

Can I scan a Shopify, WooCommerce, or other SaaS website for GDPR issues?

Accepted Answer

Yes. GetGDPRScan works with any publicly accessible website regardless of platform — Shopify, WooCommerce, Webflow, WordPress, or custom-built. If the page is reachable in a browser, it can be scanned.

Question 9

How accurate are the scan results?

Accepted Answer

GetGDPRScan accurately detects what is present on publicly visible pages — scripts, banners, policy links, and consent flows. Some findings are flagged as 'potential risks' because context matters: a script may or may not process personal data depending on its configuration. The full report explains the nuance.

Question 10

What is included in the full GDPR compliance report?

Accepted Answer

The full report includes a risk score, privacy policy analysis, cookie and consent audit, tracking script inventory, and priority actions ranked by severity — all explained in plain language. View an example report to see what a full report looks like.

Question 11

Does Google Analytics require cookie consent?

Accepted Answer

In most EU countries, yes. Google Analytics sets cookies and sends user data to Google servers, requiring prior consent under GDPR and the ePrivacy Directive. GetGDPRScan detects whether Google Analytics (or similar tools) load before the user consents and flags it as a risk.

Question 12

Why are some findings marked as 'potential risks'?

Accepted Answer

Not every detected script is a definitive GDPR violation — context matters. A font library behaves differently from an advertising pixel. When GetGDPRScan cannot confirm a finding from public data alone, it flags it as a potential risk so you investigate rather than ignore it.

Question 13

Can I export reports as PDF?

Accepted Answer

PDF export is on the roadmap. Currently, reports are available online and you can use your browser's print function (File → Print → Save as PDF) to save a copy.

Question 14

How does continuous monitoring work?

Accepted Answer

Once connected, GetGDPRScan rescans your website automatically on a regular schedule. If a new tracking script appears, your cookie banner stops blocking scripts, or something else changes — you will be alerted. See monitoring plans for details.

Question 15

Will I get notified when something changes?

Accepted Answer

Yes. Monitoring plans include email alerts when GetGDPRScan detects a change that may affect your GDPR risk — such as a newly added tracker or a missing consent mechanism.

Question 16

How often are websites rescanned?

Accepted Answer

It depends on your plan. All monitoring plans include regular automated rescans. View pricing to see rescan frequency for each plan.

Question 17

Is my website data stored by GetGDPRScan?

Accepted Answer

Scan results are stored so you can review your report later. Website content is not cached beyond what is needed to generate the report. Scan data is used solely to produce and display your GDPR report.

Question 18

Does GetGDPRScan sell scan data?

Accepted Answer

No. Scan results and website data are not sold, shared with third parties for advertising, or used to build profiles.

Question 19

Does GetGDPRScan access customer databases or private data?

Accepted Answer

No. GetGDPRScan only accesses the publicly visible front end — the same pages any visitor can see. It has no access to your CMS, database, customer records, or server.

Question 20

Is GetGDPRScan a subscription?

Accepted Answer

GetGDPRScan offers both one-off reports and monthly or annual monitoring subscriptions. A single compliance report is a one-time purchase. Continuous monitoring is a subscription you can cancel anytime. View pricing for all options.

Question 21

Can I cancel my subscription anytime?

Accepted Answer

Yes. Cancel from your account dashboard at any time. You keep access until the end of your current billing period with no cancellation fees.

Question 22

What payment methods are supported?

Accepted Answer

Payments are processed by Stripe — all major credit and debit cards (Visa, Mastercard, Amex) and other methods depending on your region.

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